Add, modify or delete an account level e-mail filter

This article will describe what an account level filter is and how you can add, modify or delete account level e-mail filtering.

Contents:

• What is an account level filter?
  
• Create an account level e-mail filter
  
• Modify an account level e-mail filter
  
• Delete an account level e-mail filter

What is an account level filter?

A filter is a tool that processes mail according to your preferences. For example, a filter can automatically discard spam or save mail from a specified sender to its own folder. In cPanel, filters can be applied to all email for the domain (Account Level Filters), or to each individual account (User Level Filters). In this article, we will be dealing with account level filters.

Create an account level e-mail filter

To create an e-mail filter at the account level, you will first need to login to cPanel. Once logged in, navigate to Mail >> Account Level Filtering.

Next, select Create a New Filter.

Next, configure your filter as desired.

• Enter a name for your new filter in the Filter Name box.
  
• Remember to use a different name for every filter. Using the same name will cause filters to be overwritten
• Select the email characteristic that you want to use to filter mail.
  
• Select the criterion (or operator) you want to use to filter mail.
• In the text box, type the characters or keyword(s) you want to use to filter mail.
• Click the + button to add the rule. You can add more than one rule.
• Click the - button to delete a rule.
• Select the action you want to take with mail “caught” by the filter. If you are wanting to send filtered e-mail to a specific mail folder, you will first need to create the folder before creating the filter. In this example, we created a folder named "Important" under the [email protected] e-mail account.
  
• Click the + button to add the action. You can add more than one action.
• Click the - button to delete an action.
• Select Activate when you are done.
  

You have now successfully created an account level e-mail filter.

Modify an account level e-mail filter

To modify an account level e-mail filter, you will first need to login to cPanel. Once logged in, navigate to Mail >> Account Level Filtering.

Next, select Edit next to the filter you would like to modify.

Next, configure your filter as desired.

• Enter a  new name for your filter, if desired, in the Filter Name box.
  
• Remember to use a different name for every filter. Using the same name will cause filters to be overwritten
• Select the email characteristic that you want to use to filter mail.
  
• Select the criterion (or operator) you want to use to filter mail.
• In the text box, type the characters or keyword(s) you want to use to filter mail.
• Click the + button to add the rule. You can add more than one rule.
• Click the - button to delete a rule.
• Select the action you want to take with mail “caught” by the filter. If you are wanting to send filtered e-mail to a specific mail folder, you will first need to create the folder before creating the filter.
  
• Click the + button to add the action. You can add more than one action.
• Click the - button to delete an action.
• Select Activate when you are done.
  

You have successfully modified an account level e-mail filter.

Delete an account level e-mail filter

To delete an account level e-mail filter, you will first need to login to cPanel. Once logged in, navigate to Mail >> Account Level Filtering.

Next, select Delete next to the filter you would like to remove.

Next, confirm that you have selected the filter you intend to delete and then select Delete Filter.

You have successfully deleted an account level e-mail filter.

Have any questions?

If you have any questions or need assistance, please contact Geek Support.