Depending on the type of account you purchased and how you paid, you may receive your welcome e-mail immediately, within a couple of days, or after payment has been received.
When you should receive your welcome e-mail:
Unlimited and Performance Hosting: Your welcome e-mail will be sent immediately after payment is received.
Reseller Hosting: Your welcome e-mail will be sent immediately after payment is received.
Virtual Private Servers (VPS): Your welcome e-mail will be sent immediately after payment is received.
Managed Dedicated: Your welcome e-mail will be sent within 24-72 hours after payment is received.
I've waited and I still don't have my welcome e-mail!
Some ISP's may mark your welcome e-mail as "junk mail" and may place it in a quarantine or junk/SPAM folder. Please be sure to check for the welcome e-mail in those folders.
If you can't find your welcome e-mail and you should have received it by now, please contact Geek Support for assistance.
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