The primary partition of our primary nameserver system has encountered a catastrophic failure this afternoon. We are getting a new set of drives in place and reimaging them at this time. The primary nameserver should be back online within the next few hours. In the meantime, we will keep you posted here with further information. Service speed or availability should not be impacted by this problem, however if you do see any trouble, try clearing your DNS Cache to remedy the issue.

This affects the following nameserver IPs:

65.254.36.170 (ns1.theservercompany.com)
65.254.36.172 (ns1.geekstorage.com)

This should not cause any downtime for your site(s)!

We are performing an upgrade to the Xen HV3 hardware configuration, as the first in a line of multiple hypervisor upgrades which will provide RAM upgrades for the currently available VPS plans (if you are not on HV3, be patient, upgrades are coming to all hypervisors soon :)). Downtime is expected to be around 20-30 minutes, and occur on Thursday morning 7/19/2012 between 12:01AM and 4:00AM CDT.

07/19/2012

The server upgrade has been completed at this time.

06/12/2012 @ 03:20 AM CST

We are currently investigating an issue with the Atlas server, which is causing connections to fail.

06/12/2012 @ 03:46 AM CST

Atlas is experiencing a large DDoS attack. We will attempt to bring the server back online as soon as possible.

06/12/2012 @ 03:51 AM CST

Service has been restored on the Atlas server. The server is still under attack and further connection issues may be experienced.

06/08/2012 @ 10:30 PM CST

The Goliath server is being hit by a large DDoS attack at the present time. We are doing our best to mitigate the attack,  however, we anticipate services to be inaccessible intermittently for the time being.

Thank you for your patience. If you have any questions, please contact us.

06/08/2012 @ 11:35 PM CST

We have been able to restore service to users on the Goliath server at this time.

Titan has been experiencing a distributed denial-of-service (DDoS) attack to its SMTP service for nearly the last 24 hours. We are doing our best to filter the attack as much as possible, to reduce the amount of service degradation. However, until the attack stops you will experience packet loss and slow loading times.